Ontario Orders New Management at Etobicoke Long-Term Care Home

Temporary Measures Required to Help Contain COVID-19 Outbreak

TORONTO – The Ministry of Long-Term Care has issued a Mandatory Management Order requiring Revera Long Term Care Inc. to retain UniversalCare Canada Inc. to temporarily manage Westside, a long-term care home in Etobicoke.
This order was issued as Westside has an increasing number of confirmed COVID-19 cases among residents and staff. Enhanced management is necessary to return the long-term care home to normal operations and protect residents.

“Our top priority is to protect our long-term care home residents,” said Dr. Merrilee Fullerton, Minister of Long-Term Care. “We are grateful to the staff at UniversalCare Canada Inc. for working with Revera Long Term Care Inc. and Westside to stabilize the home and stop the COVID-19 outbreak.”

During these unprecedented times, the province is using every tool available to keep Ontarians safe. Management orders are one example of the measures Ontario has utilized on behalf of long-term care residents and staff. Ongoing measures include emergency funding, regulatory flexibility, staffing support, expanded testing, along with direction and guidance on outbreak management, and infection prevention and control.

The Ministry of Long-Term Care will continue to make decisions based on case-by-case assessments as to which long-term care homes may require temporary management support.


Quick Facts

  • The mandatory management order will be in effect for 90 days. If necessary, management arrangements can be extended.
  • UniversalCare Canada Inc. currently manages 11 other long-term care homes in Ontario. None of these management arrangements are related to COVID-19 spread in these homes.
  • To date, during the COVID-19 pandemic, the Ministry of Long-Term Care has issued seven Mandatory Management Orders to provide for temporary management of long-term care homes. It has also approved 16 voluntary management contracts between Ontario hospitals and long-term care homes.

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