|As you know, Metrolinx is currently in the midst of a massive expansion that will yield better, faster, and more frequent service for millions of people across the region who will benefit from new and expanded services.
When we are building a new LRT line, constructing a new overpass for a GO Train, or working with our transit partners on an integrated fare system, we’re working hard to put residents and communities at the very centre of everything we do.
With this in mind, Metrolinx is developing a Community Charter to give meaningful and measureable form to our commitment to communities across the GTHA. When finished, the charter will define Metrolinx’s relationship with residents and communities through a series of promises and service standards. But for that to happen, we need your help.
We have developed an online engagement opportunity for you to review six themes that could underpin the charter:
- Public safety
- Fiscal responsibility
- Courtesy and respect
- Public input
- Timely information
- Connecting communities
Later in March, we’ll share the draft wording of our specific promises based on the themes you helped us to refine in this initial phase.
You can sign up to participate on this webpage, which is also featured on the Metrolinx.com homepage and MetrolinxEngage.com.
Thank you for your support in helping to shape the Community Charter.